Can you exchange a game bought at EB games for a different one?

I just bought Guitar Hero 5 for the PS2 and it had a defect so I went back to EB Games to get another copy, It had the same defect. I would like to know if I could change this game for a different one. Please answer. Thank you.Can you exchange a game bought at EB games for a different one?Contact customer service and tell them what happened. Be sure to tell them the exact spot where the defect shows up and ask what can be done about your problem. You can be sure that if you got 2 with the same problem there must be others with that same problem.

They are pretty good about taking care of problems like that. Most of my friends really count on them for their games so they must do pretty good on customer service.Can you exchange a game bought at EB games for a different one?At gamestop, new items that have been opened can not be returned for cash or store credit. If you bought the game used then you can return it for cash. You can only exchange it if its new.